FAQs
Company Info
What is What's Your Decor Style (WYDS)?
We are a design-led e-commerce platform and curated home decor
marketplace created to eliminate online shopping overwhelm. By combining
professional color logic with specific style personalities, we provide
shoppable mood boards and lifestyle tools that help you build a cohesive,
designer-level home with total confidence.
Where are you located?
We are proudly based in Ontario, Canada. Everything on our platform is
curated and managed from our local design office with a clear focus on serving
our Canadian design community.
Product Vetting & Collections
How do your curated collections work?
Instead of forcing you to hunt through thousands of mismatched product pages, we organize our marketplace into distinct style signatures (like Modern Coastal, Scandinavian, or Contemporary). Every item is hand-selected to blend seamlessly within its collection, meaning you can mix and match pieces across our mood boards knowing they will naturally look incredible together in your room.
Where do your decor pieces ship from?
We partner with a carefully selected network of design suppliers and boutique trade vendors. Our décor is curated from products sourced globally, and shipping origins vary by item. Each piece ships directly from a supplier’s warehouse or logistics network to your door.
Shipping, Logistics & Availability
Do you ship across Canada?
We offer delivery to Canadian addresses for eligible items. Shipping options vary by product, supplier, and destination, and the available options are shown at checkout. If you’re unsure whether a particular piece can be delivered to your address, contact us before ordering and we’ll check.
Will I be surprised by unexpected international customs or duties at my door?
Not at all. Transparent luxury is one of our fundamental brand values.
Because we deliberately structure our fulfillment network through top-tier
suppliers with established domestic cross-dock distribution, all applicable
regional Canadian taxes (GST/HST/PST) are calculated dynamically at checkout. What you see on your final invoice screen is exactly what you pay—with absolutely zero hidden fees or delivery-day customs surprises at your door.
Why did my room order arrive in separate boxes on different days?
To give you a true designer look, we source our items from specialized boutique vendors who excel at specific crafts (such as master rug weavers, lighting designers, or custom furniture makers). Because your order ships directly from these unique designer hubs, pieces from the same collection may arrive in separate, specialized packaging a few days apart.
What if an item I want is backordered or out of stock?
Our high-end trade pieces are incredibly popular and can sell out quickly. If an item is temporarily out of stock in our domestic warehouses, we allow you to secure it from the next incoming artisan shipments. These extended delivery timelines will always be clearly updated and noted directly on the individual product page so you can plan your space accordingly.
Order Changes, Cancellations & Returns
What is your return policy?
To keep our pricing inclusive and bring boutique trade quality directly to your door, WYDS operates on an All Sales Are Final model. We do not accept returns or exchanges for buyer's remorse, change of heart, or spatial miscalculations. If your piece sustains damage during transit, notify us within 48 hours at hello@whatsyourdecorstyle.com with clear digital photographs of the item and packaging, and we will issue a replacement or full refund immediately!
Can I cancel or modify my order after placing it?
Because our backend system is fully automated to process your order immediately with our trade suppliers' warehouse teams, orders cannot be changed or cancelled once submitted. Please review your cart, measurements, and style details thoroughly before finalizing your purchase.
What should I do before ordering large furniture items?
Because all sales are final, we highly recommend measuring your space twice! Please check your room layouts, but also your home’s structural clearances—including elevator doors, narrow stairwells, hallways, and entry door frames—to guarantee your new curated pieces can seamlessly transition into your home layout.
Need expert spatial layout assistance? If you are unsure about scale, clearance, or spatial planning, our local design team is here to help before you buy. Reach out to us directly at contact@oceansideinteriors.ca to explore our signature Oceanside Interiors decorating services and layout consultations!